An unlikely source of consolation

In the early '80s, I read that my favorite radio station's overall rating had dropped.  Because low ratings sometimes mean a station will change formats and/or personnel, I thought a bit of consolation might be in order.  I called the request line and told the DJ, "Your station plays the best music.  I'm sorry to hear that your ratings dropped from 4.8 to 3.2."  He paused and said, "Um, yes.  I guess that would be interesting to know.  Thank you."  It might have been expected to hear that kind of consolation from one's general manager, program director, or spouse.  Hearing it out of the blue from an 11-year-old who had remembered the station's ratings from a newspaper column probably wasn't expected, though.