This afternoon, I congratulated the carolers who sang a verse of "O Little Town Of Bethlehem" to me over the phone. I was sincere when telling them, "It takes courage and confidence to sing to people, so credit to you for doing a good job." I've been making annual calls to a Dial-A-Carol service since 2013, and regardless of the vocalists' abilities, I'm always impressed that they're willing to put themselves out there.